Shipping Policy for Sonwho
Processing Time
Orders are processed within 1-3 business days after payment confirmation. You will receive a confirmation email once your order has been shipped.
Shipping Time
Estimated delivery times after dispatch:
- Domestic: 3-7 business days
- International: 10-20 business days
Please note that delivery times are estimates and may vary due to customs processing or other delays beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order.
Customs and Import Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the product or shipping price. Please check with your local customs office for more information.
Lost or Stolen Packages
Sonwho is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. If your package is missing, please contact the shipping carrier directly.
Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you realize you made a mistake, contact us immediately at [sonwho@outlook.com].
Contact Us
For shipping-related questions, please contact us at: [sonwho@outlook.com]
Last updated: May 2026